Terms and Conditions

 

INTERNATIONAL SHIPPING

Please note, International orders may be subject to local charges. Any customs and duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they nay be. Little Tienda cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case, Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abndoned, and Little Tienda will not be responsible for any loss of funds as a result of this occurrence.

RETURNS

If you have problems/questions with your purchase or it isn’t want you are looking for, please follow these instructions below:

FOR ALL RETURNS PLEASE FILL OUT THE FORM ENCLOSED IN YOUR ORDER AND BE SURE TO INCLUDE THE NAME THAT YOU MADE YOUR ORDER WITH.

  • Items must be returned in 7 days of the date you received the item, International within 14 days. 

  • As per our T&C’s, all full priced items and promotion offers (discount sale) are eligible for an online credit note ONLY.  

  • Final Sale and Sale section items may not be returned nor exchanged.

  • We only offer refunds on faulty items.

If you require an exchange in size or colour, please note it will be subject to the availability of the item once the return is received and you have your credit note details.  One you receive your credit note, you are able to repurchase online. Please note that we are unable to hold items wanted for exchange as our stock changes rapidly. Little Tienda is not responsible for items that have been damaged in transit or items that have not been received. We suggest using a satchel with a tracking number. Shipping and handling charges are not refundable.

THANK YOU SO MUCH FOR YOUR SUPPORT!

Love Little Tienda xx